Privacy Policy / Terms of Service

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We collect and store the phone numbers of individuals who opt in to receive SMS messages. Additional information such as message history and interaction data may also be recorded for service improvement and compliance purposes. SMS consent is not shared with third parties.

Your information is used solely to send SMS messages that you have consented to receive. We do not sell, share, or distribute your personal information to third parties. SMS consent is not shared with third parties. No mobile opt-in data will be shared with third parties. 
 

We implement security measures to protect your data from unauthorized access, disclosure, or misuse. However, no transmission over the internet or mobile networks can be guaranteed to be completely secure.

By providing my phone number to the Sparrow Agency,  you agree and acknowledge that the Sparrow Agency, may send receive customer care, account notifications, and marketing text messages text messages to your wireless phone number for updates related to insurance products and services, existing policy updates, claims, billing, quotes, discounts, marketing messages, and account notifications.  No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing purposes. Information obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes.

If you have consented to receive customer care, account notifications, and marketing text messages from the Sparrow Agency, you may receive text messages related to insurance products and services. Below are examples:
 

Customer Care Example

1. Hi Sarah, This is the Sparrow Agency. We wanted to check in as we have heard you were recently involved in an auto-accident. We are here to help with your claim? Reply STOP to opt out of SMS messaging.

Account Notification Example

1. Good morning Sarah, This is the Sparrow Agency. We are reaching out about an account notification regarding your policy renewal in 30 days. Reply STOP to opt out of SMS messaging.

Marketing Example

1. Hi Sarah, This is the Sparrow Agency. Thank you for reaching out. We wanted to reach out and provide you with a free quote. We have sent it over to your email address. Reply STOP to opt out of SMS messaging.